On the afternoon of January 25, 2026, a system malfunction occurred on TikTok's US platform, preventing a large number of sellers from operating normally. Issues such as being unable to log into the creator center and process images arose, causing panic among the seller community. Some users mistakenly believed that their accounts had triggered a secondary review.

The platform's official statement was issued at 17:32, confirming that due to abnormalities in the merchant system, core functions such as product publishing, order processing, and inventory synchronization were restricted. It was indicated that errors such as "internal service error," "request timeout," and "unable to process images" might occur.

Some analysts suggested that the malfunction might be related to the migration of the US server from ByteDance in China to the American holding company, but the specific cause remains to be further explained by the official.

Source: ChuHai Network