According to the latest communication regulatory requirements in Mexico, all Mexican mobile phone numbers must complete real-name authentication registration. Numbers that do not complete real-name binding according to regulations will face the risk of service suspension after June 30, 2026, at the latest.

For sellers who rely on Mexican mobile phones to receive verification codes, log in to stores, and verify payment accounts, this policy needs to be paid attention to and dealt with as soon as possible.

1. Which numbers need real-name authentication?

This real-name requirement applies to all Mexican mobile phone number users, including:

1. Local residents in Mexico;

2. Foreigners with long-term residence in Mexico;

3. Cross-border sellers using Mexican mobile phones.

Newly applied mobile phone numbers need to complete real-name authentication before they can be used normally. Numbers that have been activated must also complete real-name registration before June 30, 2026.

It should be noted that this requirement is not launched by operators alone, but is a real-name management policy uniformly implemented by Mexico's communication regulatory authorities.

2. What materials are needed for real-name authentication?

1. Local residents in Mexico

Need to provide: INE ID card (voter card) or valid passport; CURP identity number.

2. Foreign user (cross-border sellers focus on)

Need to provide: Valid passport (Chinese passport can be used directly) passport must be valid; Foreigner temporary CURP (if any).

Some operators may also require selfie photos, live detection, filling in personal information such as name during online authentication. All submitted information must be consistent with the content of the documents.

3. How to handle real-name authentication?

Method 1: Online Real-Name Authentication (Recommended)

Handle through the official real-name registration entrance of the operator. Processing flow: Use the proxy network on the mobile phone to open the link received by SMS or the following link: https://www.telcel.com/vinculatulinea

Then open the real-name registration page, enter the Mexican mobile phone number that needs to be real-name, upload the passport photo, complete the selfie and live verification, submit for review, and wait for the review results

Special attention: Most operators only provide 3 authentication opportunities. After multiple authentication failures, it may be necessary to switch to offline processing

Method 2: Handle on-site at the business hall

Bring materials to the operator's business hall for processing: original passport, mobile phone number that needs to be real-name, and registration can be completed after staff review.

4. What impact will not being real-name have?

If the real-name authentication is not completed within the prescribed time, the number may be suspended. The following situations may occur: unable to receive SMS verification codes; Unable to send text messages; Unable to make or receive calls; Unable to use mobile data networks.

For cross-border sellers, the impact is particularly obvious. The reception of verification codes from Amazon, Mercado Libre, bank accounts, etc. is affected. For cross-border sellers, store login verification, payment platform verification, bank verification, and other businesses may be affected.

Finally:

As the real-name deadline approaches, sellers who still use Mexican mobile phones to receive store, bank, or payment platform verification codes are advised to complete real-name authentication as soon as possible.

Don't wait until the number is disabled before dealing with it, so as not to affect account login, fund verification, and daily operation.

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