"TikTok Shop US Region: Merchants to Fully Cover Buyer's Return Shipping Costs for Returns from June"
AMZ123 Cross-border Newsletter2026-5-7

AMZ123 has learned that TikTok Shop in the US recently announced that starting from June 2026, all freight for returns due to buyer responsibilities such as "no longer needed" and "incorrect size" will be fully borne by the merchants. The previous mechanism of sharing costs between the platform and buyers in some cases will be cancelled. The platform stated that this move aims to give merchants more pricing autonomy while achieving transparency and controllability of costs.

To support the new rules, TikTok will realize the visualization of the whole - link operating costs to help merchants optimize operations. And it is about to launch an optional "Merchant Protection Insurance" to ease the abnormal fluctuations of return costs and improve the financial stability of sellers. The platform suggests that merchants update the return rule configuration in a timely manner, optimize the product detail page information to reduce returns due to buyer reasons, and pay attention to the staged in - platform notifications.

Source: AMZ123 Original link: https://www.amz123.com/kx/jhSkOkPt

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