It is reported that Shopee's Indonesian site is about to raise the service fee for its free shipping program (also known as XTRA delivery). This program is optional.

Shopee notified: "Starting from May 2, 2026, Shopee will adjust the XTRA free delivery service fee for regular and special size products."

In the new policy, Shopee classifies products into two categories: ordinary products and special products. Ordinary products refer to those weighing less than 5 kilograms (kg), with length, width and height less than 60 centimeters (cm) and volume less than 20,000 cubic centimeters.

At the same time, special - sized products weigh more than 5 kilograms, with length, width and height exceeding 60 centimeters and volume greater than or equal to 20,000 cubic centimeters.

According to the detailed information on Shopee's official website, the XTRA free - shipping service fee varies according to product categories. For example, the free - shipping service fee for precious metal or jewelry fashion products has increased from 1.5% to 2%, with a maximum charge of 40,000 Indonesian rupiah for regular - sized products; the free - shipping service fee for special - sized products has increased to 3.5%, with a maximum charge of 60,000 Indonesian rupiah.

The commission ratio for fashion products has increased from 5.5% for regular - sized products to 7.5%, and that for custom - sized products has increased to 9%.