AMZ123 has learned that Lazada Vietnam's local platform has introduced multiple temporary control and fulfillment timeline policies to ensure the smooth running of the 11.11 campaign.

The application portal for changing warehouse address, logistics carrier, and shipping method will be temporarily closed from 00:00 to 23:59 on November 9. Prices of campaign products will be locked from 00:00 November 8 to 23:59 November 13. Price reduction requests through the official campaign registration channel can be submitted throughout the period, while price increase requests must be completed by 16:59 November 10 at the latest.

Fulfillment timelines are divided according to order creation time: orders created from 20:00 November 10 must be prepared and shipped by November 11 at the latest. For orders from November 11 to 13, 14:00 daily is the cutoff: orders placed before 14:00 must be completed the same day, and orders placed after 14:00 will be postponed to the next day. Orders generated before 14:00 must be packed by 16:00 and handed over to the logistics carrier the same day. J&T Express, BEST Inc., Ahamove Express and same-day delivery services will maintain normal pickups from 20:00 November 10 to November 13. The total fulfillment time limit for seller self-delivery orders is 5 days. The platform clearly states that clicking prepare/ship in advance and empty parcel shipments are violations, and serious cases of empty parcel shipments may lead to direct store closure.

Seller Home Review

During the campaign, locked logistics information is a hard constraint. Sellers must complete label printing and handover before the 13th to avoid fulfillment failure caused by unchangeable information. Key actions: verify orders in advance, lock inventory, and incorporate the Vietnam site fulfillment timeline into the campaign stocking rhythm.

Source: AMZ123
Original link: https://www.amz123.com/kx/LVjs8pOt