eBay Logistics New Regulations to Take Effect on June 28: Official Waybills Compulsorily Enabled, Freight Collected Directly by Platform
AMZ123 Cross-border Newsletter2026-6-10
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AMZ123 has learned that the cross-border e-commerce platform eBay has announced that it will officially implement a new version of the user agreement on June 28. The core change of this agreement lies in the full implementation of the official shipping label system, and all sellers must use the platform-designated waybill for shipping. At that time, the freight will be paid directly to the platform by the buyer; if the seller provides free shipping services, the corresponding fees will be deducted directly from their account balance.

Under the new system, buyers can freely choose standard delivery, express delivery or pick up at the carrier's outlet. Meanwhile, eBay has strengthened its transaction guarantee mechanism, clearly promising to compensate for transaction losses caused by lost or damaged goods, and the platform will directly intervene in handling when the buyer does not receive the goods. This move shows that eBay is significantly improving transaction certainty and after-sales service quality by mastering the whole logistics link data. Sellers should adjust their financial accounting models and shipping processes in a timely manner to adapt to this mandatory change.

Comments from Sellers' Home

eBay's new logistics rules mandate the use of official waybills, with the platform collecting freight directly. Sellers must adjust their shipping processes before June 28. Although this move reduces the room for logistics operations, the platform's assumption of lost goods compensation can reduce after-sales risks. It is recommended that sellers test the waybill system in advance and recalculate the cost structure of free-shipping products.

Source: AMZ123
Original Link: https://www.amz123.com/kx/xanC5g7I

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